Questions About Our Service

Every order includes a professionally printed, legally valid deed poll posted to you via Royal Mail Tracked 24 — that's included in the price, not an extra. On top of that, you get:

• A personal account dashboard to manage your name change
• Step-by-step name change guide covering every organisation
• Interactive task checklist for updating HMRC, DVLA, and more
• Ready-made notification letter templates
• Secure digital storage of your deed poll
• Priority email support and lifetime access to your account

Our adult deed poll is £14.49 and includes free tracked delivery, the name change guide, dashboard and templates. There are no hidden fees, no subscriptions, and no solicitor costs.

For context, using a solicitor to draft a deed poll typically costs £80–£150 and can take weeks. We give you a legally identical document, professionally printed and posted the same working day when you order before 3 PM.

We also offer children's deed polls at the same prices, with the additional parental consent requirements handled for you.

Orders placed before 3 PM on a working day are printed and posted the same day; later orders go the next working day. It's then delivered via Royal Mail Tracked 24, which usually arrives the next working day, and within 1–3 working days at most.

• You'll receive a tracking number by email so you can follow your delivery
• Your dashboard updates automatically with dispatch and delivery status
• If anything goes wrong with delivery, our support team will sort it out

Yes — every deed poll we produce is a legally valid deed. In England & Wales you have the right to change your name under common law, and our properly executed (signed and witnessed) deed poll evidences that change. It is accepted by all UK organisations including:

• DVLA — for updating your driving licence
• HMRC — for tax records, National Insurance, and student loans
• HM Passport Office — for passport applications
• Banks, building societies, and financial institutions
• NHS / GP surgeries, dentists, and hospitals
• Universities, employers, and utility providers

We're not just a deed poll printer — we provide a complete name change service. Over 160,000 people have used us, and our customers rate us 4.9/5.

Here's what sets us apart:

You can read more about us or see what our customers say on Trustpilot.

We've designed the process to be as simple as possible. Here's how it works from start to finish:

For a full walkthrough, see our How It Works page.

You need two independent witnesses — people who know you personally but aren't related to you or living at your address. Most people ask friends, colleagues or neighbours. One witness is enough for the deed to be valid in law, but banks and other organisations set their own rules and a number of them ask for two, so your deed poll prints space for both.

Each witness simply watches you sign, then signs the deed poll themselves and adds their name and address. That's it — no formal role, no paperwork for them.

Once it arrives and you've signed it with your witnesses, you can start using your new name straight away. We don't just leave you to figure it out — your account includes:

• Interactive task dashboard — a checklist of every organisation you need to update, with links and instructions for each
• Pre-written letter templates — ready to send to banks, employers, utility providers, and more
• Detailed guides — covering HMRC, DVLA, passport, and NHS updates specifically

Most people complete all their updates within a few weeks. You can work through the list at your own pace — your account access never expires.

Yes — we handle children's deed polls with the same care and speed as adult ones. The process is very similar, with one key difference: all people with parental responsibility for the child need to consent to the name change.

• Our child deed poll form guides you through the consent requirements
• The deed poll is printed and posted the same way — via tracked delivery
• You get the same dashboard, guides, and support to update the child's records

If you're unsure about consent rules or parental responsibility, our support team can help.

Not a copy — an unenrolled deed poll has no central register, so no official copy exists, and a photocopy or scan is not accepted as an original. What you need is a replacement deed poll: a new deed poll confirming the same change, which HM Passport Office, the DVLA and every UK bank accept exactly as they accepted the original.

• Changed recently? Order a standard deed poll (£14.49) with your former name as the current name and your current name as the new name. Same-day dispatch.
• Changed years ago and asked for “evidence from the time”? Use the retrospective deed poll pack (£24.99): a deed plus a sworn statutory declaration of your name history.
• Enrolled it at the Royal Courts of Justice? That is the one case where an official copy exists — apply to the court for it.

Yes. Alongside our adult and child deed polls we produce two documents for England and Wales that answer a different problem:

• Retrospective deed poll pack — £24.99 — for a name you changed years ago but never put on paper. You get a change of name deed, a statutory declaration of your name history and an evidence checklist.
• Name discrepancy declaration — £34.99 — for when you never changed your name at all and your documents simply disagree. A sworn “one and the same person” declaration, two printed originals.

Both are posted free by Royal Mail Tracked 24, the same as a deed poll. Both statutory declarations are then sworn locally, in front of a solicitor or commissioner for oaths, for the £5 fee fixed by law.

A deed poll you sign today records a change made today, so on its own it cannot evidence a change you made years ago. HM Passport Office accepts an unenrolled deed only where it is a contemporaneous document — one made at the time the change happened — and its guidance asks for a statutory declaration where you cannot show contemporaneous evidence of every link between your old and new names, including multiple changes.

That is what our retrospective deed poll pack is for. For £24.99 you get one original of each of three documents:

• A change of name deed, signed in both your old and your new name in front of two witnesses
• A statutory declaration of your name history, carrying the Statutory Declarations Act 1835 formula and signed in your new name only, in front of a solicitor or commissioner for oaths
• A checklist of the evidence of use HM Passport Office asks to see alongside it

It covers one change of name, from the name you were given to the name you use now. If you have used another name in between, contact us before ordering and we’ll prepare your full name history by hand. Delivery is free by Royal Mail Tracked 24, and the order comes with the same dashboard, letter templates and checklist as an ordinary deed poll.

A name discrepancy declaration, £34.99. It is a statutory declaration in which you solemnly declare that the different versions of your name all refer to one and the same person. It is not a name change: nothing is renounced, nothing is abandoned and no new name is adopted — it explains the versions that already exist.

It is the document for situations like these:

• A name is spelled one way on one document and another way on the next
• A middle name appears on some records and not on others
• Your forename and surname have been recorded the wrong way round
• A bank, employer or department has told you the names on your paperwork do not match

You get two printed originals with free tracked delivery — one to swear and hand over, one to keep. Each original has to be sworn separately in front of the commissioner, so a second sworn copy means a second statutory fee; that is why we include two rather than selling you a stack of copies you would have to pay to swear.

Yes. A statutory declaration is sworn rather than witnessed, in front of an officer authorised to administer oaths. In England and Wales that is any solicitor or commissioner for oaths. You only need a notary if the declaration is going overseas.

The fee is fixed by law, not by the firm:

• £5 per declaration at a solicitor or commissioner for oaths, inclusive of VAT where payable (SI 1993/2297)
• Your documents are described in the declaration rather than produced with it, so no further statutory fee arises
• Some firms add an administration charge of their own on top, so budget from £5

You pay that locally, on the day, to whoever takes the oath — not to us. We cannot administer it ourselves: doing so is a reserved legal activity under the Legal Services Act 2007, and we are a document service, not a person authorised to carry it out.

Online ordering for both opens shortly — here is what each one is. If you need one before then, contact us and we will arrange it.

It helps to include:

• For a retrospective deed poll — each name you have used and roughly when you began using it
• For a name discrepancy declaration — the exact spellings from each document, and what the declaration is for
• For either — any wording, form or checklist you have been given by whoever asked for the document, so we can draft to it

We draft from what you tell us, show you every spelling on the form before you pay, and post your originals free by Royal Mail Tracked 24. Both documents are for England and Wales.

We have a real, UK-based support team — not a chatbot. If you have any questions before, during, or after your order, you can contact us and we'll usually respond the same working day.

Common things we help with:

• Correcting details on your deed poll before dispatch
• Guidance on the witnessing process
• Help updating specific organisations
• Reissuing a deed poll if needed

Your account also gives you access to your deed poll and all guides at any time — nothing expires.

Absolutely. We take data protection seriously — your personal details are encrypted and stored securely. We never sell your information. We share only what running the service needs: your name, address and email with Royal Mail to post and track your order, your payment with Stripe, and anonymised usage data with our analytics providers. Advertising cookies run only if you accept them. Our privacy policy lists every partner.

• All data is transmitted over secure, encrypted connections (SSL/TLS)
• Payments are processed securely through Stripe — we never see or store your card details
• We comply with UK GDPR and data protection law

You can read our full privacy policy for more details on how we handle your data.